FAQs

FAQs2023-04-03T22:23:42+10:00
What sort of warranty is there for your products?2019-02-08T20:07:27+11:00

All our products come with a 5-year warranty for the structure and 12 months for parts.

What is the returns policy?2019-02-12T22:45:26+11:00

Hypercuby Building Solutions will make sure that you are 100% satisfied with your purchase, we offer extensive 30-day returns on our building materials and parts, however, returns of bulky products are not accepted.  All returns must come back in unused, re-saleable condition and in original packaging. Shipping and handling costs are non-refundable. You are responsible for the safe return of the product(s).

How long does it take to get my new Hypercuby?2020-08-29T22:24:59+10:00

Orders generally take 2 – 6 weeks to build and deliver from the time you confirm your order.

Can you deliver to my area?2023-04-16T15:33:24+10:00

We deliver our products Australia-wide.

What are your payment terms?2019-02-08T20:25:59+11:00

We require a 10% deposit when you confirm your order, 50% prior to production and 40% before delivery. Bank deposit, cash and credit cards (1.5% surcharge) are accepted forms of payment.

What foundation system do I need for my Hypercuby?2019-02-08T20:11:46+11:00

You can install our Hypercuby models on any stable surface including a concrete slab, stumps, piles and even on a trailer. Most of our units weigh between 1000 kg – 5000 kg.

How much does each model weigh?2023-04-16T15:36:30+10:00

Flatcuby has an estimated weight of 1000 to 1800 kg.

How long does it take to assemble my Hypercuby?2023-04-16T15:39:02+10:00

Most of our units can be assembled within two to three days.

Is it easy to move the unit?2023-04-16T15:41:36+10:00

A crane truck or tilt tray truck can complete the entire loading, transportation, and unloading process in a single trip.

When and where can I inspect the display units?2023-04-16T15:51:52+10:00

Inspect our units onsite at our premises at 1366 Heatherton Rd, Dandenong VIC 3175. Please contact us for an appointment.

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